Shoshana Segal

About Me

I am a Marketing PhD candidate at NYU's Stern School of Business. Prior to NYU, I earned my B.A. in Consumer Psychology and Health & Societies at the University of Pennsylvania. 


I study how consumers navigate uncertainty in interpersonal consumption experiences.


My job market paper identifies how social media influencers can strategically take social risks to foster connections with their followers. Specifically, I conceptualize a two-sided framework that outlines how parasocial connections, facilitated by the reciprocal nature of online self-disclosures between influencers and consumers, increase influencer effectiveness.

I also apply my research on ambiguity and risk to the substantive domain of prosocial behavior. I ask questions like:

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