Shoshana Segal
About Me
I am a Marketing PhD candidate at NYU's Stern School of Business. Prior to NYU, I earned my B.A. in Consumer Psychology and Health & Societies at the University of Pennsylvania.
I study how consumers navigate uncertainty in interpersonal consumption experiences.
My job market paper identifies how social media influencers can strategically take social risks to foster connections with their followers. Specifically, I conceptualize a two-sided framework that outlines how parasocial connections, facilitated by the reciprocal nature of online self-disclosures between influencers and consumers, increase influencer effectiveness.
I also apply my research on ambiguity and risk to the substantive domain of prosocial behavior. I ask questions like:
How can we encourage consumers to opt for riskier yet more impactful charitable endeavors?
When might consumers prefer ambiguity in prosocial contexts, and can marketers leverage this for greater impact?
What are the consequences of ambiguous norms around various prosocial traits?